Returns & Exchanges

Due to the perishable nature of our artisanal food products, we are unable to accept returns, but we are committed to ensuring your complete satisfaction with every order. If your items arrive damaged or do not meet our quality standards, please follow our resolution process below.

Return Process

• 1.
  Inspect Your Order

  Upon arrival, please carefully check your package for any signs of transit damage or missing pantry items.

• 2.
  Capture Evidence

  Take clear photographs of the damaged goods and the original packaging to help our team assess the issue.

• 3.
  Contact Customer Support

  Email our team within 48 hours of delivery with your order number and the photos attached.

• 4.
  Resolution Process

  Our team will review your claim and issue a replacement or a full refund to your original payment method within 5 business days.